MatReturnRx Terms of Service

Effective Date: September 21, 2026  ·  Last Updated: September 21, 2026

These Terms of Service ("Terms") govern your access to and use of the MatReturnRx mobile application (the "App"), operated by MatReturnRx, LLC ("MatReturnRx," "we," "us," or "our"). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility and Accounts

1.1 Age Requirements

1.2 Account Accuracy

You agree to provide accurate registration information (including accurate date of birth) and to keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

1.3 Coach and Team Accounts

Coaches who create a Team account are responsible for their athletes' appropriate use of team features and for obtaining any necessary consent from athletes (or, for minors, their parent/guardian) before inviting them to a team, given that joining a team shares an athlete's check-in and readiness data with the coach (see our Privacy Policy, Section 5).

2. Description of the Service

MatReturnRx provides fitness- and wellness-related features, including daily readiness check-ins, adaptive training recommendations, exercise modules, AI-generated training plan suggestions, progress tracking, and team management tools for coaches.

MatReturnRx is a general fitness and wellness tool. It is not a medical device and does not provide medical advice, diagnosis, or treatment. See Section 6.

3. Subscriptions and Payments

3.1 Plans

Current pricing is displayed in the App and is subject to change; we will provide notice of price changes as required by Apple's App Store guidelines and applicable law.

3.2 Billing

All purchases are processed through Apple's App Store using StoreKit. Subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the renewal date, through your Apple ID account settings. We do not process or store payment card information and do not control Apple's billing, refund, or cancellation mechanics — those are governed by Apple's own terms.

3.3 Refunds

Refund requests are handled by Apple in accordance with Apple's refund policies. MatReturnRx cannot directly issue refunds for App Store purchases.

3.4 Free Trials

If a free trial is offered, it will convert automatically to a paid subscription at the end of the trial period unless canceled before the trial ends.

4. Acceptable Use

You agree not to:

We may suspend or terminate accounts that violate these Terms.

5. User Content

Any information you submit (check-in responses, exercise feedback, profile information) remains yours, but you grant MatReturnRx a license to use, store, and process it as necessary to operate and improve the App, consistent with our Privacy Policy. You are responsible for the accuracy of the information you provide, understanding that inaccurate information (e.g., understating discomfort) may result in recommendations that are not appropriate for your actual condition.

6. Health & Safety Disclaimer; Assumption of Risk

PLEASE READ THIS SECTION CAREFULLY.

A separate, itemized Liability Waiver and Assumption of Risk Agreement — requiring an affirmative signature, and a parent/guardian co-signature for minors — is presented at account onboarding and governs alongside this section.

7. Intellectual Property

The App, including its software, design, exercise content, videos, and trademarks, is owned by MatReturnRx, LLC or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, subject to these Terms. You may not copy, modify, distribute, sell, or lease any part of the App or its content without our prior written consent.

8. Third-Party Services

The App relies on third-party services, including Apple (App Store, StoreKit, push notifications, HealthKit, on-device AI) and Amazon Web Services (backend infrastructure). Your use of Apple-provided functionality is also subject to Apple's own terms and policies. We are not responsible for the availability or performance of third-party services.

9. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MATRETURNRX, LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING ANY INJURY SUSTAINED WHILE FOLLOWING RECOMMENDATIONS PROVIDED BY THE APP.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE APP SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR [AMOUNT TO BE SET BY COUNSEL], WHICHEVER IS GREATER.

NOTHING IN THIS SECTION LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY THE GROSS NEGLIGENCE, RECKLESSNESS, OR WILLFUL MISCONDUCT OF MATRETURNRX, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.

This clause requires jurisdiction-specific legal calibration — see the separate Liability & Arbitration Provisions document prepared for attorney review.

11. Indemnification

You agree to indemnify and hold harmless MatReturnRx, LLC from any claims, damages, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the App, except to the extent caused by our own negligence or willful misconduct.

12. Termination

We may suspend or terminate your access to the App at any time for violation of these Terms or for any other reason, with or without notice. You may stop using the App and delete your account at any time. Sections of these Terms that by their nature should survive termination (including Sections 6, 9, 10, and 11) will survive.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of [State to be finalized with counsel], without regard to conflict-of-law principles. Disputes may be subject to binding arbitration and a class-action waiver, with a right to opt out, as detailed in our full arbitration provision (available on request and finalized with counsel prior to launch).

14. Changes to These Terms

We may modify these Terms from time to time. We will provide notice of material changes via the App or by email. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.

15. Contact Us

MatReturnRx, LLC
Email: main@matreturnrx.com
Website: matreturnrx.com
Address: [Company address to be added]

This document is a draft template provided for organizational purposes only. It does not constitute legal advice. Have this document given final sign-off by a licensed attorney before relying on it as your live, published Terms — particularly the liability, arbitration, and governing law provisions, given the minor-athlete population and the exercise context of the App.